Privacy Policy
Last updated: October 14, 2026
Distinct Cleaning Services and Solutions, LLC ("DCSS," "we," "us") respects your privacy. This policy explains what information we collect through www.distinctcleaningusa.com, how we use it, and the choices you have.
Information we collect
Information you give us. When you fill out a contact form, request a cleaning assessment, apply as a subcontractor, subscribe to EduClean Weekly, use our live chat, or make a purchase, we collect the details you provide. That can include your name, company, email address, phone number, facility address and details, and the content of your message.
Purchases. Payments are processed by Squarespace and its payment providers (such as Stripe or PayPal). We do not see or store your full card number.
Information collected automatically. Like most websites, we collect basic technical data such as your IP address, browser type, device, the pages you visit and how you arrived at our site. We use cookies and similar technologies to do this (see below).
How we use your information
- To respond to inquiries and prepare cleaning assessments and proposals
- To provide, schedule and manage our services
- To process orders and subcontractor onboarding
- To send EduClean Weekly and other updates you've signed up for
- To understand how our website is used and improve it
- To measure and improve our advertising
- To protect our website against spam and fraud
Cookies and third-party services
We use the following services, which may set cookies or collect data on our behalf:
- Squarespace, which hosts our website, forms and store
- Google Analytics, for website usage statistics
- Meta (Facebook) Pixel, to measure and improve our ads
- Tawk.to, for our live chat
- Elfsight, for website widgets
- Google reCAPTCHA, to block spam on our forms
You can block or delete cookies in your browser settings. Some parts of the site may not work properly without them. You can also opt out of Google Analytics at tools.google.com/dlpage/gaoptout and adjust your ad preferences in your Facebook account settings.
How we share information
We do not sell your personal information. We share it only:
- With the service providers listed above, to run our website and business
- When required by law or to protect our rights, our clients or the public
- As part of a merger, sale or transfer of our business
Email communications
You can unsubscribe from EduClean Weekly or any marketing email at any time with the link at the bottom of each email, or by contacting us.
Data retention and security
We keep personal information only as long as needed for the purposes above or as required by law. We use reasonable safeguards to protect it, but no method of transmission or storage is completely secure.
Your choices
You can ask us to access, correct or delete the personal information we hold about you by contacting us at the email below. Depending on where you live, you may have additional rights under local law.
Children's privacy
Our website and services are intended for businesses and are not directed to children under 13. We do not knowingly collect information from children.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed.
Contact us
Distinct Cleaning Services and Solutions, LLC
Boston, MA
Email: info@distinctcleaningusa.com
Phone: (857) 334-8860